Limitations

An honest list, kept current against the shipping product. If something bites you that isn’t here, tell us at Support in the left rail.

What Moraine doesn’t do

• No PDF export. Every export is an XLSX workbook — the presentation package and the analytics workbook both. “IC memo” in Moraine means a workbook your analyst can open in Excel, not a formatted PDF.
• No team management in the product. Your profile shows your role and organization, but members, roles, and invites are managed by your Moraine contact, not from a settings screen. There is no in-product document sharing either — exports are files you distribute yourself.
• No lease-status guessing. If a document doesn’t state whether a lease is executed, month-to-month, or in extension, Moraine won’t infer it. You will get an open item instead of a silent assumption. This is deliberate.

Known rough edges

• Intake report items can show internal codes. A broken item may read ESCALATION_SOURCE_NOT_MAPPED: <tenant> has source rent step evidence…. The code prefix is noise; the tenant name and the Jump link still take you straight to the lease that needs a decision.
• Upload OM opens your file picker immediately. There is no intermediate dialog on the pipeline’s Upload OM button — if you cancel the picker, nothing happens and nothing is created.
• Tie-outs fail honestly. A FAIL on Reconstructed recoveries vs stated usually means the document’s recovery method was ambiguous — the vs Broker view will say so line by line (e.g. “likely a recovery-method mis-read”) and link the page it read. Expect to spend your review time there; that is the product working, not failing.

Off by default

• Refinance. Every model starts without one. Turn it on in Assumptions → Re-finance Terms with the In Use checkbox; until then the card reads DISABLED.
• Partnership waterfall. The Partnership tab (⌘2) has an Enabled toggle on the Waterfall editor. Off means all-equity returns; on adds LP/GP splits, tiers, and promote to every output that supports them.

Metered

• Model builds. The free plan includes 1 model build. When it is used, build buttons change to Subscribe to build model and the launcher shows a Free build used chip. Models you already built stay open, editable, and exportable. Plan and billing live under Profile, handled by Stripe.

In the left rail but not in this guide

Compverse, Rezoning, and Market Intel (marked Beta), and the per-deal tools BOV, Offering Memo, Offer Matrix, PSA Assistant, and Closing. They ship alongside underwriting but have their own surfaces; this guide covers the underwriting loop.